www.bio-cloud.eu recognizes the importance of the security of your personal data as well as your electronic transactions and takes all the necessary measures, using the most modern and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential. The security of the e-shop www.bio-cloud.eu is achieved by the following methods.

Client Recognition


The codes used to identify you are two: the username and the personal secret password, which each time you enter them give you access with absolute security to your personal information.

You are given the ability to change your Personal Security Password and your e-mail address as often as you like. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining the secrecy and hiding it from third parties. In case of loss or leakage, you must immediately notify us, otherwise the online store www.bio-cloud.eu is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (e.g., birth date). We also recommend that you use not only letters and numbers but also symbols and password creation.


Ensure privacy of the transfer of your personal data

To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol.


Controlled access (Firewall)

Access to the www.bio-cloud.eu (servers) systems is controlled by a firewall, which allows for the use of specific services by customers / users, while at the same time prohibiting access to data systems and databases with confidential data and company information.


Encryption

The www.bio-cloud.eu system first decrypts the information it receives using the same key (which is pre-defined by the start of your connection to the service) and then processes them. The www.bio-cloud.eu systems send you information by following the same encryption process. Wherever you enter personal data (password, addresses, telephones, credit cards, etc.), there is 128-bit SSL encryption. Encryption is essentially a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.

When ordering and if the user / customer is logged in with their username and personal code at the online store www.bio-cloud.eu, all communication between your computer and www.bio-cloud.eu systems is encrypted with a 128-bit keys. That is, every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the system.

The www.bio-cloud.eu system first decrypts the information it receives using the same key (which is pre-defined by the start of your connection to the service) and then processes them. The www.bio-cloud.eu systems send you information by following the same encryption process.


Trading secrecy

Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information submitted by the user / user on www.bio-cloud.eu is confidential and www.bio-cloud.eu has taken all necessary measures to use them only to the extent necessary in the context of services. Some of the measures taken are the following:

- Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests.

- www.bio-cloud.eu does not disclose the details of their clients and transactions unless they have written authorization from you or this is required by a court order or decision of another public authority.

- In the event that www.bio-cloud.eu uses third parties to support its systems, it takes care to ensure confidentiality.

- You can ask for any information that is kept for you and for correction if you can substantiate the error.

- For your own security, you should also treat all information provided through the service as confidential and not make any disclosure to third parties.


Privacy

When you visit the pages of www.bio-cloud.eu and in order to order products and to ensure the possibility of contacting you to inform you of our new products, you may be asked to provide information about you (name, phone, city, e-mail address, etc.). Any personal data you declare anywhere on the pages and services of the website www.bio-cloud.eu are intended solely to ensure the operation of the respective service and may not be used by any third party without complying with the provisions of Law 2472/97 on the protection against the processing of personal data as it applies at any time.

The online store www.bio-cloud.eu operates in accordance with applicable Greek and Community law and keeps your personal data secure for as long as you are registered with a service at www.bio-cloud.eu.

The personal data you declare in the online store www.bio-cloud.eu are exclusively used by this or its affiliates to support, promote and execute the business relationship. Recorded data in the file may be communicated to the competent judicial, police and other administrative authorities at their legitimate request and in accordance with the applicable laws. The Customer has, within the scope of the Telecommunications Privacy Act, the right to information and objection provided for in Articles 11 to 13 of Law 2472/1997.


The information we ask from you

Personal data: Every visitor can browse the online store www.bio-cloud.eu without giving any personal information. We will only need your personal data (your e-mail) when you join or proceed with ordering products or if you choose to receive our newsletter.

Information about product purchases: The necessary data for each transaction is your name, a fixed telephone, address (street, city, postal code), mailing address of the order and document type (receipt, invoice). At the same time, we voluntarily ask for some information such as a mobile phone number.

Document data: If we issue an invoice, we need the company name, VAT number. and headquarters address.

In summary, we ask for as much information as we need in order to enjoy a distinct buying experience, consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.


Cookies

At www.bio-cloud.eu, we consider it important to know what cookies we use on our site and why we use them. Our goal is to provide you with the right information and the best navigation experience on our site.


WHY DO WE USE COOKIES?


We use cookies to improve the operation of www.bio-cloud.eu, your correct browsing, easy connection and smooth movement to your individual pages. At the same time, cookies allow us to provide you with promotional and educational content relevant to your interests and needs.

Also, cookies help us analyze how visitors use our site, how they are browsing and who have difficulty. In this way we can continually optimize the operation of the e-shop and address any problems that may arise.

All information collected from these cookies is only used to improve your own purchasing experience, structure and content on www.bio-cloud.eu.


WHAT ARE THE COOKIES?

Cookies are pieces of information in the form of very small text, stored in the browser you use on your PC on your Smartphone & tablet (Chrome, Mozilla Firefox, etc.), helping our site perform better. Cookies do not in any way cause damage to users' computers or files stored on them. The information stored in cookies is used for identification & optimization purposes.


categories

1) Necessary Cookies

They allow you to perform basic site features such as adding products to your cart electronic payment and storing products in the wish list. Without these absolutely necessary cookies, the smooth operation of the e-shop is directly affected, but your personal navigation experience is downgraded and basic e-commerce functions are down.

2) Performance cookies

Performance cookies collect information about how visitors use the website. They allow us to see which pages visit more often or show us if they encounter a problem while navigating. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and is used only to improve the way www.bio-cloud.eu works.

3) Function Cookies

These cookies "memorize" your preferences while browsing our site so that we can offer you the right products according to your needs. With these cookies, you enjoy a personalized version of www.bio-cloud.eu, which makes it much easier to find what you are looking for.

4) Advertising Cookies

These cookies are used to provide ads more relevant to you and your interests. They are also used to send targeted advertising or bids to limit mass, unwanted and void advertising messages. At the same time they help us measure the effectiveness of advertising campaigns.

5) Cookies Analytics


It is a subset of the Functionality Cookies and allow us to evaluate the effectiveness of the various features of our site so that we can continually improve the experience we offer.

Specifically:

Third-party vendors, including Google, may display Company ads on websites.

Third-party vendors, including Google, may use cookies to update, optimize, and display ads based on a previous user visit to www.bio-cloud.eu.

www.bio-cloud.eu may also use cookies from a previous visit to its remarketing website.

Users can choose to exclude them from such use of cookies by Google here.

You can set up your Browser, let you know each time before a cookie is taken and you decide to download it or discard it. In this case, keep in mind that you may not be able to take full advantage of it.

www.bio-cloud.eu can use Google Analytics features for display ads (e.g., remarketing, Google Display Network display reports, Doubleclick Campaign Manager integration, and demographic and interest reports).

Using Ad Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads.

www.bio-cloud.eu complies with Google AdWords Interest-Based Advertising Policy and restrictions for sensitive categories and:

It uses remarketing with Google Analytics for online advertising.


Both www.bio-cloud.eu and third-party vendors, including Google, use an original manufacturer cookie (such as the Google Analytics cookie) and a third-party cookie (such as the DoubleClick cookie) to update, optimize, and serve ads , according to previous user visits to its site.


www.bio-cloud.eu and third-party vendors, including Google, use an original manufacturer cookie (such as the Google Analytics cookie) and a third-party cookie (such as the DoubleClick cookie) to run reports about how which ad impressions of www.bio-cloud.eu, other uses of advertising services, and interactions with these ad impressions and advertising services are related to visits to the website www.bio-cloud.eu.


www.bio-cloud.eu may use the data from Google's interest-based advertising or third-party audience data (such as age, gender, and interests) with Google Analytics.


We reserve the right to change this cookie policy at any time.


Third Party Advertisers and other businesses we partner may use their own Cookies to collect information about your activities on our Website. We do not control these cookies.